Warranty Specialist
Job opening in Amsterdam, salary negotiable. This position is with GAC Group Europe, based in Amsterdam, and is responsible for warranty management in the European region. Key responsibilities include developing and optimizing regional warranty policies and service terms, managing standardized processes for the dealer network, and setting labor compensation rates. The role requires end-to-end oversight of the warranty claim process, conducting remote and on-site audits, identifying deviations and fraud risks, and handling complex dispute cases. Additionally, the role involves managing regional warranty budgets and forecasts, tracking key metrics such as cost per vehicle, and analyzing warranty data to provide feedback on quality issues to R&D and technical teams. Requirements include a bachelor's degree or higher in Mechanical Engineering, Automotive Engineering, or a related field, at least 5 years of experience in automotive after-sales or warranty management, and familiarity with...
该职位隶属于广汽集团欧洲公司，工作地点在阿姆斯特丹，负责欧洲区域的保修管理。主要职责包括制定和优化区域保修政策与服务条款，管理经销商网络的标准化流程及工时补偿定价。需要端到端监督保修索赔流程，开展远程和现场审计，识别偏差与欺诈风险并处理复杂争议案件。此外还负责区域保修预算与预测、跟踪单车成本等关键指标、分析保修数据并向研发和技术团队反馈质量问题。任职要求包括机械工程或汽车工程等相关专业本科及以上学历，至少5年汽车售后或保修管理经验，熟悉欧盟汽车法规与服务标准，英语流利，其他欧洲语言为加分项。 公司介绍: 汇总留学生校招信息。