Customer Service Representative Wanted
London Job Opening, Salary Negotiable. We are a legitimate cross-border e-commerce company operating in the international market. Due to steady business expansion, we are currently hiring several Sales Specialists for the U.S. region. We welcome qualified Chinese-speaking candidates to apply! Job Responsibilities: Handle online Chinese customer inquiries, respond to messages in a timely manner, and manage orders, logistics, and after-sales issues. Maintain positive customer relationships, enhance service experience, and collaborate with the team to complete daily tasks. Record customer issues as required, follow up promptly, and provide feedback to management. Flexible working arrangements with partial remote work options to balance life and work. Must be able to adapt to the Pacific Time Zone and cover North American customer service hours. Requirements: Fluent in Mandarin, excellent communication skills, patient, and detail-oriented.
我们是位于国际市场的正规跨境电商公司 因业务稳步拓展，现面向美国地区诚招销售专员若干名，欢迎符合条件的华人朋友投递咨询！ 工作内容 负责线上中文客户咨询，及时回复消息，处理订单、物流及售后相关问题 维护良好客户关系，提升服务体验，配合团队完成日常工作 按要求记录客户问题，及时跟进处理并向上反馈工作方式灵活，支持部分时段居家办公，兼顾生活与工作 适配美西时区工作节奏，能覆盖北美客户服务时段 任职要求 普通话流利，善于沟通，有耐心，工作认真负责有客服、电商或跨境相关工作经验者优先考虑熟悉电脑与手机基础操作，学习能力强，能快速适应新系统 必须具备合法工作资格（如绿卡、H1B、 OPT 等） 有兴趣请联系我微：923907087